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Why You Shouldn’t Visit the ER for Eye Emergencies During COVID-19

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On April 22, the American Optometric Association (AOA) urged patients with emergency eye care needs to get in touch with their local optometrist prior to seeking treatment in hospital emergency rooms. Doing so not only eases the burden on emergency departments but also helps prevent the spread of COVID-19. 

What Is Considered an Eye Emergency?

Most eye-related conditions can be treated in an outpatient optometry office or clinic. Emergency eye care includes, but is not limited to, urgent clinical advice or intervention for eye injuries and conditions that entail a foreign object in the eye, chemical burns, a sudden change in vision, flashes and floaters (which might suggest a retinal detachment), contact lens discomfort, red eyes and any other problems or symptoms that may impact or interfere with daily activities. 

Prioritizing Your Eye Care Needs During COVID-19

During the coronavirus outbreak, we have been going above and beyond to ensure that people are receiving the emergency eye care they need. 

Patients should first contact Village Eye Centre for guidance and potential treatment prior to heading to an overwhelmed hospital emergency room. Dr. James Evans can assess the level of care the patient needs—whether it's telehealth or urgent care that requires a visit to the eye clinic or, in severe cases, even the emergency room. 

This will ensure that patients get prompt treatment while allowing hospitals to conserve their resources for the current pandemic. In fact, research has shown that treating eye emergencies at eye doctors' offices can potentially divert 1.4 million patients away from emergency rooms per year.

While we have closed our store for routine appointments, Village Eye Centre at North Edmonton continues to provide emergency care for those who need it. We'd like to reassure our patients that we are here to help with anyone’s emergency eye care requirements – for both for new and existing patients.

References:

https://www.visionmonday.com/eyecare/coronavirus-briefing/crisis-response-tactics/article/aoa-cautions-patients-against-avoidable-er-visits-for-primary-eyecare-services-during-covid19-pandemic/

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A note to our valued patients,

Please note that our Sherwood Park 587-414-6185 and North Edmonton 587-410-5920 locations are open for routine eye care are excited to announce that our Downtown Office 587-414-6132 is now open from 8:00 am – 3:00 pm Monday through Friday.

Please be aware that due to social distancing there may delays in the office, we apologize in advance. Click here for more information regarding what steps we are taking to ensure your safety in the office.